7uj7's Privacy Policy

7uj7 is a trusted online entertainment platform in Bangladesh. When you use our website, your privacy and data protection are our top priority. This Privacy Policy ("Policy") explains how 7uj7 ("we", "us", "platform") collects your personal information, how it is used, how much is shared, how it is kept secure, and what rights you have in this regard.

By using this platform, you are considered to have agreed to the terms of this policy. Our services are intended for individuals aged 21 and above only. We do not knowingly collect information from minors; if we become aware that a minor's information has been collected, we will delete it immediately.

If any changes are made to this policy, we will update this page and, where necessary, notify registered users by email. We therefore recommend revisiting this page from time to time.

7uj7 may collect the following types of information, depending on which service you are using:

1. Information You Provide Directly

When you create an account, log in, or contact us, we may collect the following information:

• Name and identity details
• Email address and mobile number
• Date of birth (for age verification)
• Preferred language and currency
• Documents required for identity verification (KYC process)

2. Financial Information

Payment information required for deposits and withdrawals is collected. 7uj7 processes transactions only through bKash, Nagad, Rocket, and Upay. These payment processors follow their own security standards.

3. Automatically Collected Information

When you use our site, some information is collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and time spent on the site
• Information collected through cookies and similar technologies
• Referral source (where you came from)

4. Information Collected from Communications

When you contact us via live chat or email, a record of that conversation may be stored. This helps us improve service quality and provide better support in the future.

7uj7 uses your information for the following legitimate purposes:

7uj7 never sells your information. Sharing of information with third parties is discussed in detail in the next section.

We do not sell or rent your personal information to any third party. However, limited information may be shared in specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions. These organizations follow their own privacy policies.
• Game Providers: Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may access certain information to operate games.
• Technology Service Providers: We work with trusted technology partners to ensure website hosting, data analytics, and cybersecurity.
• Legal Obligations: Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable laws.
• Fraud Prevention: Information may be shared with relevant authorities in the course of investigating fraudulent activity.

Outside of the above cases, we will obtain your explicit consent before sharing your information with any third party for any other purpose.

The 7uj7 website uses cookies and similar technologies. Cookies are small text files stored in your browser. They help our site function better and improve your experience.

Types of Cookies

• Essential Cookies: Required for the core functionality of the site. Without them, the site will not work properly. These cookies cannot be disabled.
• Functional Cookies: Help remember your preferences and settings — such as language preference.
• Analytics Cookies: Collect site usage statistics, which are used to improve service quality. This data is anonymous.
• Security Cookies: Used to detect and prevent fraud.

You can control cookies by changing your browser settings. Keep in mind, however, that disabling certain cookies may prevent you from using some features of the site.

7uj7 applies industry-standard security measures to keep your information safe:

• SSL Encryption: All information sent to our site travels through an encrypted connection, making it impossible for third parties to read.
• Secure Data Storage: Personal information is stored in encrypted form on secure servers.
• Access Controls: Only authorized staff can view personal information where necessary. All access is logged.
• Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in the system.
• Two-Factor Authentication: An additional verification method is applied to strengthen account security.

No method on the internet is 100% secure. We do our best to ensure the highest level of security, but in the event of any security breach, we will promptly notify the affected users and take the necessary steps.

You are requested to keep your password secure and to notify us immediately at [email protected] if you notice any suspicious activity.

7uj7 retains your information only for as long as necessary — no longer. The retention period is determined based on the following considerations:

• Account Information: Retained for as long as your account is active and for a set period after account closure to meet applicable legal requirements.
• Financial Transaction Records: Retained for a set period in accordance with financial institution and legal requirements.
• Communication Records: Retained for customer service purposes and for as long as needed to resolve disputes.
• Log and Analytics Data: Generally retained for a limited period, after which it is automatically deleted or anonymized.

After you close your account, we will securely delete all remaining information as soon as possible, except for data we are required to retain to meet legal obligations.

As a 7uj7 user, you have the following rights over your own information:

To exercise any of the above rights, email [email protected] or contact our 24/7 live chat. We provide assistance in both Bengali and English.

7uj7 strictly follows a 21+ age policy. This platform is intended only for individuals aged 21 and above. We do not knowingly collect or store information from anyone under the age of 21.

An age verification process is followed at the time of registration. If we come across any information belonging to a minor, we will delete it immediately and close the associated account.

If a parent or guardian believes their child has accidentally created an account or provided information, please contact us at [email protected].

7uj7 may review and update this privacy policy from time to time. Reasons for changes may include:

• Changes in applicable laws or regulations
• Changes in the scope or nature of our services
• Technological developments that affect data processing
• Improvements based on user feedback and suggestions

Before any significant change, we will notify registered users by email and clearly indicate the update on this page. For minor changes, only this page will be updated.

Continued use of the site after any changes will be taken as your agreement to the updated policy. It is therefore a good idea to read this policy periodically.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. The 7uj7 support team is always ready to help in both Bengali and English:

We are committed to responding to your questions as quickly as possible. Your privacy and data protection matter greatly to us, and we always operate with full transparency.